Every week, a new headline tells you that AI is going to transform your business. But if you’ve ever tried to work out what that actually means in practice — for a real small business, with real day-to-day operations — the explanation usually dissolves into buzzwords before it gets useful. This guide is different. It explains what AI workflow automation actually is, shows you what it looks like in a real business, and tells you honestly what it can and can’t do for you right now.